BEML has nationwide network for After Sales and Services spread across India with 03 Zonal Offices, 12 Regional Offices, 16 District Offices, 06 Activity Centres and 02 Defence Spares Depot at various locations. Majority of the offices are located at close proximity to customers.

BEML takes up Maintenance and Repair Contracts (MARC), Annual Maintenance Contracts (AMC) and Guaranteed Parts Consumption Contract (GPCC) suiting customer requirement to ensure equipment availability. 

Regional Office Address Phone/Mobile Number E-mail ID
Bengaluru BEML Soudha, 23/1, 4th Main, S. R. Nagar, Bengaluru – 560 027  080-22963524 8867791154 madevu.mv@bemlltd.in
Bilaspur 1-A, Industrial Area, Sirigitti, Sector-C, Post-Chakarbhata, Bilaspur, Chhattisgarh – 495 220 07752 – 252745 & 252491  9424140063 & 9419254944 onkar.nath@bemlltd.in
Chennai Flat No. 11, Supriya Estate, No.3, Sterling Road, Nungambakkam, Chennai – 600 034 044-28270792, 9790959179 g.srinivasan@bemlltd.in
Dhanbad GT Road, Kandra Post – Bhitia, Govindpur, Dhanbad, Jharkhand – 828109 9471192023 alok.prasad@bemlltd.in
Hyderabad 3-6-114, Street No. 18, Himayat Nagar, Hyderabad – 500 029 040-23227032, 9908349018 anwar.basha@bemlltd.in
Kolkata 35/1A, Taratala Road, Kolkata – 700088 033-24015286, 9874987474 amritendu@bemlltd.in
Mumbai 32A, BEML House, Bazar Road, Near Jain Mandir, Bandra (West), Mumbai – 400050 9406055919, 8435700605 pandurang.k@bemlltd.in
Nagpur No.33, Cement Road, Shivaji Nagar, Nagpur – 440 010 0712-2248845, 9423683399 prasad.sawlikar@bemlltd.in
New Delhi Flat No. E, F, G, H, ‘Vandana’, 11th Floor, 11, Tolstoy Marg, Cannought Place, New Delhi – 110 001 011-23443500/11,      8882875741 gaurav.saxena@bemlltd.in
Ranchi 1st Floor, BSNL Main Telephone Exchange Building, Lake Road, Ranchi, Jharkhand – 834 001 0651-2540710, 9431108531 bijay.chaudhary@bemlltd.in
Singrauli P B No. 5, Singrauli Colliery, Singrauli, Madhya Pradesh – 486 889 07805-272668, 9425823488 jayakumar.r@bemlltd.in
Sambalpur BEML Complex, N H – 6, Panchagachhia, Baraipalli Post, Sambalpur – 768 006 0663-2521604, 9437069116 anand.xalxo@bemlltd.in

District Office Address Phone/Mobile Number E-mail ID
Ahmedabad 99/100, BEML HOUSE, 2nd Street, Azad Society, Ambawadi, Ahmedabad – 380 015 079-26445523, 9131537347 alok.golash@bemlltd.in
Asansol 3, Burnpur Road, Asansol, District Paschim Bardhaman, West Bengal – 713 304 0341-2252480,    6295134447 pravinkumar.sharma@bemlltd.in
Bacheli Behind NMDC Central Stores, Deposit – 5, Bacheli – 494 553. Dist. Dantwada (CG) 07857-230005, 9425591305 sambasivarao.g@bemlltd.in
Bhilai Room No. 22/C, BSP Expansion Building, Near Ispat Bhavan, Bhilai, Chhattisgarh – 490001 0788-2223880, 2223882, 7587393589 nishant.kumar@bemlltd.in
Bhubaneshwar 252/A, Lewis Road, Bhubaneshwar, Odisha – 751 014 0674-2434427, 9589909919 bikashkumar.rai@bemlltd.in
Jammu 62C, Block D/C, Gandhi Nagar, Jammu Tavi – 180 004 0191-2459437, 9622973460 rigzin.namgial@bemlltd.in
Kothagudem Old Project Planning Department, Near SCCL Corporate Office, Kothagudem, Telangana State – 507 101 08744-245572,  9908642285 sreenivasulu.m@bemlltd.in
Leh 174-B, Housing Colony, Near Royal Enfield Showroom, Leh, Ladakh – 194 101 09182-258828, 9419170634 vivek.saraswat@bemlltd.in
Chandrapur Mamidwar, Tiles Factory Compound, Ghugus Road, Padoli, Chandrapur, Maharashtra  – 442 406, 07172-287230 , 9890222633 shrirang.kale@bemlltd.in
Guwahati 2nd Floor, House No.11, Ward 43, Hengrabari Road, Dispur, Ganesh Guri, Guwahati – 781006 0361-2232966 9448985236 venkatarathinam.k@bemlltd.in
Hospet No. 1431, Manjunatha Complex, Bhagat Singh Nagar, Opp: KSSIDC Indl Estate, Dam Road, Hospet – 583 203 08394-230172, 9448090314 basavaraj.ay@bemlltd.in
Neyveli F-4, Dr. Rajendraprasad Road, Block-27, Neyveli – 607 803 04142-268517, 8056029193 krishnan.a@bemlltd.in
Pune BEML Limited, BSNL Bhavan, 2nd Floor, Model Colony, Shivaji Nagar, Pune, Maharashtra – 411 016 8431006035, 9448402565 sivakumar.j@bemlltd.in
Ramagundam Near SCCL TTC, Jawahar Nagar, Godavarikhani, District Peddapalli, Telangana State – 505209 08728-248299, 8500792496 sarmags@bemlltd.in
Udaipur 20-B, Uchhab Bhavan, Bedla Road, Fatepura, Udaipur – 313 004 0294-2452054, 9893078521 sudipta.sen@bemlltd.in
Visakhapatnam 8-45-11, 4th Lane, Vidyanagar, Chinna Waltair Colony, Visakhapatnam – 530 003 0891-2754608, 8332054590 rajasekhar.m@bemlltd.in

Activity Centres Address Phone / Mobile Numbers E-mail ID
Bhopal Chittod Complex, Hall 1, Ground Floor, Zone-1, M.P. Nagar, Bhopal – 462011 0755-2550711, 8989459753 rajkishore.singh@bemlltd.in
Itanagar Tobom Riba, H-Sector, Near Arunodaya Higher Secondary School, Papum Pare, Itanagar, Arunachal Pradesh – 791113 9402934205, 8837215852 vishwakant.kumar@bemlltd.in
Kochi No. 39/2122, Chittoor Road, Ernakulam South, Kochi – 682 016 0484-2375138, 9746668811 vipindas.b@bemlltd.in
Goa (Panjim) 5/4, Victor Building, Fontanhas, Mala, Panjim, Goa – 403 001 9406055919, 8435700605  
Maihar Chopra Colony, Ward No. 14 , Near Maihar Computer College, Shrawan Srivastava Galli, Maihar, Dist: Satna, Madhya Pradesh – 485 771 7903800538 amitkumar@bemlltd.in
Likabali 1st Floor, Karmi Complex, Likabali Main Market, Likabali, Arunachal Pradesh – 791125 7002356578  

Activity Centres Address Mobile Numbers E-mail ID
Pune C/o BSNL Office, 2nd floor, Model Colony, Shivajinagar, Pune-411016 9448402565 sivakumar.j@bemlltd.in
Pune C/o Central Ordnance Depot, Dehu Road, Pune-412101 9449057064 praveenkumar.k@bemlltd.in

BEML with its After Sales Service Network strategically spread across the country is providing 24 x 7 Support for wide range of products.

Our qualified and experienced after sales service force ensures high availability and reliability of Equipment through prompt, quick and highly responsive after sales service.

  • BEML is fully equipped to provide “BUMPER TO BUMPER – ONE STOP SHOP” (Erection & Commissioning, Maintenance, Trouble Shooting, Condition Based Monitoring (CBM), Total Support for Mid-Life Overhauling, Product Reliability Improvement Programme to enhance the equipment availability & productivity, Recon Exchange Programme for Major Aggregates) to support customer, making after sales service best in the industry.
  • BEML offers tailor made and customized Product Life Cycle Support viz., Annual Maintenance Contracts (AMC), Annual Service Contracts (ASC), Full Maintenance Contract, Maintenance And Repair Contracts (MARC), Guaranteed Parts Spare Consumption Contract (GPCC) and Cost Cap Contracts (CCC), etc.
  • BEML service team assures that all preventive & scheduled maintenances on time and also supports its customers to carry out CBM, thus minimizing spare parts maintenance cost, system downtime and time spent on maintenance which also resulting in extended equipment / aggregate life and ROI.
  • After Sales Service team efforts are aligned towards achieving the following for its customers in maintaining HEMM;
    • Minimum owning & operating cost.
    • Reliability & Maximum utilization.
    • Optimized performance at lowest cost.
    • Protected value of capital investment.
  • Contract Management Cell at KGF, primarily focuses monitoring & ensuring instant support 24 x 7 basis for equipment deployed at various customer’s project sites under various types of contracts.
  • BEML understands the importance of skill development and training to our customer and internal personal on continuous basis at well-established Service Training Centres at Manufacturing Divisions.

BEML fully understand equipment performance which plays a crucial role in ensuring production, productivity at Project sites and to stay on track with project timeline. With the expert parts department and strategically located parts depots supported by able field technicians having extensive knowledge of our product line can resolve your machine’s issues quickly.

Knowing well the importance of keeping these machines running at their full potential and functionality, BEML‘s Parts Department with the support of established supply chain and its inventory networked between strategically located stores / Depot’s and Mother Depots provides quick access to parts for its customers, regardless of location.

Our Genuine OEM replacement parts ensure that our equipment you purchase continues to operate to OEM standards for ongoing reliability and peace of mind.The use of genuine parts also ensures that your machines have a longer service life.

We provide our customers with:    

    1. 24 x 7 Parts and Service Support.
    2. Product life cycle support.
    3. Long term arrangement for supply of parts through Depot agreements, Rate contracts etc.
    4. Faster parts delivery options.
    5. Spares support for Service Contracts. 
BEML Limited has full fledged Training Centers at KGF, Global Service HQ – Nagpur and Mysore with specialized trained experts offering training for the complete range of equipment on Operation & Maintenance, Trouble Shouting and Overhaul / Repair of Major Aggregates. ‘’Service Training Centers’’ located at manufacturing divisions impart training to operators and technicians on scheduled calendar of events.

Vision

  • To become a leading training Centre for training BEML service Personnel   & Customer Personnel on BEML Products and services.
  • To develop Product support Service functions as our Main Unique selling proposition (USP).

Service Training

The training programme focuses on operation, repair & maintenance of equipment and exposure on basic modules such as power line, electrical, Hydraulics, work attachments, undercarriage, final drive and brake system. The programmes are tailor made to suit Operator, Mechanics and Engineers and offered throughout the year as per the Scheduled Training Programme Calendar. In addition to this there is a Continuous In-house training programme to update the skill of Service Engineers. On-Site Training at Customers premises are also offered on request, providing total solution, depending on the needs and requirement. Now with the initiatives of Govt of India on Skill development, ‘’Centres of Excellence’’ have been established at EM Division, KGF and Truck Division, Mysore.